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What makes the difference between an average brand and a great one? Employees who
actively and enthusiastically engage in delivering the unique value proposition,
every day.
Organizations function best when management knows what its employees are feeling and
thinking; communicates with them openly, frequently, and effectively (thus reducing
confusion and distrust); is in alignment with employees; and when employees are positive
ambassadors of the company. Not easy feats, but they all begin with effective
employee communications.
Sound communications with employees is essential to achieving employee satisfaction.
Good luck keeping your customers happy if your employees are not.
Primary employee communications services include:
- Comprehensive Strategic Planning and Implementation
- Analysis and Critique of Internal Communications Vehicles and Policies
- Industry Benchmarking and Best Practices Assessment
- Determine Employee Sentiment about Pay, Benefits, Management, etc.
- Launch HR-Related Initiatives, New Organizational Direction, etc.
- Integration of Internal and External Communications
- Communications Tools:
- Newsletters
- Articles
- Intranet
- Supervisor training
- Face-to-face meetings
- Company-wide events and contests
- Research Services:
- Internal communications surveys
- Focus groups
- Climate / culture surveys
- Executive interviews
- Community relations surveys
- HR-related research
- Readership surveys
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